T-Mobile and Cingular Wireless have both have suspended the sale of the Motorola’s popular RAZR cell phone. The sleek looking cell phone has a major bug that hampers the phone from working correctly.

It is very rare that hot selling items, like the Razr cell phone, are ever called back. However, in this case the phone is pretty much useless. Motorola’s spokesman, Alan Buddendeck, states that the problem occurs in “a very limited number” of Razr cell phones.

Still, it is large enough for two large mobile companies to suspend the sale of the phone. The decision was made because, as T-mobile’s spokesman put it, “It’s virtually impossible to identify at retail which units have the defective component.”

So, What Is The Problem With The Razr Phone?

The Razr phone is a flip-phone. Under normal circumstances a call would connect when the phone is flipped opened and would disconnect once the phone is flipped closed. However, the defective phones, in this case, mistook a flipped open phone for a flipped closed phone.

This caused all calls to be cut, rendering the device pretty much useless.

However, there is hope. If you still want to buy the phone, Motorola states that it will have the problem fixed within a few days. Also the Motorola Razr phone sold through Verizon won’t have this glitch, because they use different technology than T-mobile and Cingular Wireless.

Both T-mobile and Cingular Wireless are allowing for exchanges of the phone if you are experiencing the problem described and you have recently bought the Razr.

[via Chicago Tribune]

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